As part of joint efforts to accelerate the digital transformation of African public administrations, the African Training and Research Centre in Administration for Development (CAFRAD) and UNESCO co-organized a thematic webinar dedicated to the rise of Artificial Intelligence (AI) in the public sector. The event took place virtually on September 25, 2025, starting at 11:00 a.m. (Morocco time), and highlighted the growing role of AI in the success of administrative reforms across the continent.

A Platform for Experts and Policymakers to Exchange Ideas

This webinar brought together a panel of experts in public service digital transformation, as well as professionals engaged in innovation and capacity-building across Africa. Through expert presentations and interactive discussions, participants gained valuable insights into major global and African trends in AI adoption within public governance.

Discussions focused in particular on the strategic value of AI for governments, as well as the human and institutional capacities required for its effective, ethical, and inclusive implementation.

Practical Tools to Support the Transition

A highlight of the session was the presentation of UNESCO’s 2025 Policy Brief on AI in the public sector—a key reference document offering a comprehensive policy perspective on AI-related challenges. Participants also discovered a free online course (MOOC) developed by the Saïd Business School at the University of Oxford. This program is designed to strengthen the skills of public officials in AI and digital governance. The MOOC will begin on November 10, 2025, and is open to both public and private sector professionals.

Addressing Real-World Challenges

The webinar addressed key issues such as:
i) current barriers to AI integration in African administrations;
ii) training as a crucial lever for public sector digitalization;
iii) the importance of responsible, ethical, and human-centered AI.

Beyond knowledge sharing, this event aimed to serve as a space for co-learning and strategic reflection. It sought to promote the exchange of best practices, identify priority training needs, and lay the groundwork for sustainable regional collaboration on AI and the digital transformation of African public services.